Welcome to MIRU Homestay, located in Namring Tea Estate. We value your privacy and are committed to protecting your personal information.
Information We Collect
When you contact us or make a booking, we may collect:
Full name
Phone number
Email address
Address or nationality
Check-in and check-out dates
Number of guests
Payment or transaction details
How We Use Your Information
We use your information to:
Confirm and manage bookings
Contact guests regarding reservations
Improve our services
Provide customer support
Meet legal and government requirements
Information Sharing
We do not sell, rent, or share your personal information with third parties except:
When required by law
For booking or payment processing
For guest registration as required by local authorities
Website Security
We take reasonable measures to keep your information safe and secure. However, no online platform can guarantee complete security.
Cookies
Our website may use cookies to improve user experience and website performance.
Third-Party Links
Our website may contain links to third-party websites such as social media or booking platforms. We are not responsible for their privacy practices.
Your Consent
By using our website, you agree to this Privacy Policy.
Booking & Cancellation Policy
Booking Confirmation
Bookings are confirmed only after receiving confirmation from our side and any required advance payment.
Check-In & Check-Out
Check-In Time: 12:00 PM
Check-Out Time: 11:00 AM
Early check-in or late check-out depends on room availability.
Cancellation Policy
Cancellation made 7 days before check-in may receive a partial or full refund.
Cancellation within 7 days of arrival may not be refundable.
No-show bookings are non-refundable.
Guest Responsibility
Guests are requested to:
Respect local culture and surroundings
Avoid damaging property
Maintain cleanliness and peaceful behavior
Any damage caused to property may be charged accordingly.
Child Policy
Children are welcome. Extra bedding charges may apply depending on age and requirement.
Smoking & Alcohol
Smoking inside rooms is prohibited. Guests are requested to consume alcohol responsibly.
Pets
Pets are not allowed
Natural Conditions
As the homestay is located in a hill and tea garden area, weather, road, electricity, or internet conditions may sometimes be affected due to natural situations beyond our control.
